For clinics, practices, and health centresReception stays with whoever is in the room. WhatsApp handles the new patients.
It qualifies reason and urgency, answers prices and prep, and confirms the slot on your calendar — 24/7 — without reception leaving the desk.
- 14-day trial
- Your calendar
- Hands off if it’s clinical
Hi, how much is a clean + check-up?
Hi. Clean + check-up: $80. First time with us, or existing patient?
first time. I have private insurance
We see private patients; we give you an invoice for reimbursement. Is this pain/urgency or a check-up?
check-up, no pain. anything this week?
Tuesday 10:00 or Thursday 5:30pm. I’ll confirm on the diary and send a reminder the day before.
tuesday 10
Done, Martín. Tuesday 10:00 — clean + check-up. If pain starts before then, write here and we’ll pass you to reception.
The patient asking price does not wait until Monday.
Reception is with a walk-in. WhatsApp has three threads: a quote, “does my insurance cover this?”, and a first-visit request. If that waits until tomorrow, the 10am opening fills at another practice. And every no-show nobody confirmed is an hour you already paid for in the chair.
Chat does the intake. The room stays reception’s.
- Intake
Reason, urgency, and the fields you define
It doesn’t offer a time blind. It asks what you loaded — first visit, pain, coverage — and only then looks at the diary.
- Diary
Confirmed slot and reminder in the same chat
Real openings from your calendar, confirmation in the thread, a nudge the day before. If they need to move, it offers another time.
- Limit
It does not diagnose. Clinical goes to a human.
Prices, prep, how to get there: yes. Pain, symptoms, “what should I take?”: the thread goes to a human with the context.
What practices actually ask.
Same agent. Another business that lives in WhatsApp.
That opening can be confirmed tonight.
14 days. We ask for a card. 30 credits to try it with real patients — without taking the desk away from reception.