Replies in seconds. Books the call. Closes the sale.

The AI sales agent that closes sales in your DMs.

PUINSY CHAT replies to every message in seconds, qualifies the lead, handles objections, books the call and follows up — on WhatsApp, Instagram, Messenger, web chat and SMS. 24 hours a day, in your brand's voice.

WhatsApp Instagram Messenger Web chat SMS iMessageSoon TelegramSoon
app.puinsychat.com / inbox
CR
Camila R.
Instagram · AI handling. Zero human intervention.
Mar 3

hi! saw the glow facial on insta 😍

do you have something for dull skin / clogged pores?

Instagram DM · tagged

Hi! So glad you found us 💚 Yes — for dull skin and congested pores the Hydrafacial is the one clients love most

It cleanses, exfoliates and hydrates in one session, with no downtime. What's your name? And is this your first facial with us?

I'm Camila, and yes first time. I've never actually had a facial

Contact details updated

Nice to meet you, Camila! First facials are the best — glow right away

Quick check: any active breakouts or sensitive skin we should know about? We'll adapt it for you

a bit of redness around the nose sometimes, nothing serious

Perfect — that's very manageable, the therapist will adjust the serums for that

how much is it? and how long does it take

The Hydrafacial is $120 and takes about 60 minutes

You can go about your day after — a soft glow, no peeling or redness

Lead asked the price · buying signal

ok I love it. can I come this week?

Available slots read from the calendar

Yes! This week I have Wednesday 11:00, Thursday 2:30 pm or Friday 4:00 pm

Which works best?

Thursday afternoon is perfect

Thursday 2:30 pm then 🎉 To hold it we ask for a $25 deposit, which comes off the treatment on the day

Here's the secure link: lumiereskin.example/book

done!

Deposit confirmed · $25

Perfect, deposit received and your spot is confirmed 💖

You're booked for the Hydrafacial, Thursday at 2:30 pm. I'll send a reminder the day before. Come with a clean face if you can — see you, Camila!

Appointment booked · Thu 2:30 pm
From a DM to a booked appointment in minutes.
The AI picked the treatment, answered price and downtime, booked the slot and collected the deposit. Zero humans.
24/7
never miss another DM
<30s
average reply time
5
channels, one inbox
15 min
to go live
Why it's different

An AI sales agent, not a chatbot.

PUINSY CHAT
Typical chatbot
Closes sales in the chat
Handles objections
Books appointments inside the conversation
Understands images, voice notes and video
Remembers previous conversations
Gets better on its own, with every chat
Replies in your brand's voice
Partial
Every channel in one inbox
Live in 15 minutes

Three steps to a 24/7 salesperson.

Step 01

Train it on your business

Paste your site or upload your FAQs. The AI learns your offer, prices and tone in minutes — no scripts.

Products
Pricing
FAQ
Tone of voice
Step 02

Connect your channels

Link WhatsApp, Instagram, Messenger, your website chat and SMS. Every conversation lands in one inbox.

WhatsApp
Instagram
Messenger
Web chat
SMSSMS
Step 03

Start selling

It replies in seconds, qualifies every lead, answers questions, books the call and follows up so nothing slips.

StatusActive · live inbox
Hi, I want to know more
What it does

Everything a great salesperson does. Instantly.

Sells

Qualifies, handles objections and takes the conversation to a booking or a sale — not just FAQ answers.

Books appointments

Suggests times, confirms and puts the appointment on your calendar, all inside the chat.

Understands everything

Reads images, listens to voice notes and watches videos, so the customer can write however they like.

Remembers

Brings every previous conversation back, so each reply feels personal and picks up where you left off.

Gets smarter

Learns from every conversation and sharpens replies over time — on its own.

Runs campaigns

Writes, re-engages cold leads and follows up at scale; hot replies come back to the AI.

Connects to everything

Hooks into your CRM, calendar and tools with webhooks and integrations.

Sounds like you

Replies in your tone and in the customer's language, on every channel.

See it work

From the first message to a closed sale — without you stepping in.

This is a real conversation: it qualifies the lead, answers questions, handles the objection, books the slot and confirms. Zero human intervention.

Replies in seconds, in your brand's tone
Handles objections and books the appointment in chat
Hands the conversation over the moment you want to jump in
MG
Mateo G.
AI handling · coaching enrolment
Feb 12
Added to campaign · New year reactivation

Hi I saw your coaching message. Still thinking about getting in shape

Hey! Great to hear from you 💪 What's the goal now — lose weight, gain strength, or get back into a routine?

Honestly a bit of everything haha. I want to lose like 15 pounds and this time actually stick with it

AI qualifies the lead · goal captured

That's a totally reachable goal, and 'sticking with it' is exactly what the coaching is built for

Quick one: how many days a week can you actually train? And gym or home?

Maybe 3 days. Gym, I already have a membership

Perfect — 3 days at the gym is enough to see real results

The Lean-12 plan is built for this: a 3-day programme tailored to you, weekly check-ins and a coach in your pocket so you don't slack. Most people see steady progress in the first month

How much is it?

It's $89 a month, cancel whenever you want — no lock-in

Hmm that's a bit more than I wanted to spend right now

Price objection

Totally fair. A few people start with the 3-payment plan — $33 a week for the first month, then it moves to $89/mo. Same programme, gentler at the start

And if in the first 14 days it isn't for you, we refund you. So there's almost no risk in trying

Ok that works. Let's do the 3-payment one

Great — let's get you in 🙌 Here's the secure signup: northsidestrength.example/lean12

Once you're in, your coach builds the first week's plan in under 24 hours

I'm enrolled

Enrolment confirmed · Lean-12

You're in! 🎉 Welcome to Northside. I already pinged your coach — tomorrow you'll get the first plan and the welcome-call invite

Proud of you for starting. Let's go get those 15 pounds 💪

Enrolled · monthly plan
From a cold reply to a paying member.
The AI qualified the goal, handled the price objection with a payment plan, and closed the enrolment in a single chat.
Pricing

Three plans. The jump is at Pro.

Starter tests the chat. Pro books, opens the API and unlocks the full platform. Business adds volume, 100K context and your own key. Pay monthly, or yearly and cover 10 months.

Starter
To try the agent in your DMs, without scheduling or API.
$39/mo
  • 100 AI credits/mo · ~400 MAX replies
  • All channels
  • Understands text and images
  • 50 AI replies per chat
  • Unlimited contacts · no extra seats
  • Inbox, tasks and knowledge base
  • Extra credits at $0.25
Get started
ProMost chosen
The plan to qualify, book and actually close.
$99/mo
  • 400 AI credits/mo · ~1,600 MAX replies
  • Everything in Starter
  • AI scheduling, follow-ups, web search and advanced mode
  • Audio, video, documents and comments
  • Unlimited replies per chat · 75K context
  • API, webhooks, functions and MCP
  • 3 seats
Get started
Business
For volume, 10 seats and your own AI key.
$250/mo
  • 1,000 AI credits/mo · ~4,000 MAX replies
  • Everything in Pro
  • 100K context
  • Use your own AI key (PRO model only)
  • 10 seats
  • Extra credits at $0.20
  • Dedicated support
Get started

14-day trial with 30 credits. Cancel whenever you want. Credits cover AI replies in MAX mode.

Compare plans

The full list, plan by plan.

All three plans include every channel and unlimited contacts. The jump to Pro is scheduling, multimedia, comments and API. Business adds credits, 100K and your own AI key.

StarterProBusiness
Plan limits
Monthly price
$39$99$250
Annual price
Pay 10 months, get 12
$390/year$990/year$2.500/year
AI credits per month
1004001.000
MAX replies covered, approx.
~400~1.600~4.000
Extra credits
$0.25 each$0.25 each$0.20 each
Team seats
Not included310
WhatsApp numbers
Not in the plan: bring yours, or hire one we provide (credits)
Not includedNot includedNot included
AI agents
UnlimitedUnlimitedUnlimited
Contacts
UnlimitedUnlimitedUnlimited
AI replies per conversation
50UnlimitedUnlimited
Agent context
Size of the instructions and knowledge base
20K75K100K
Free trial
14 days · 30 créditos14 days · 30 créditos14 days · 30 créditos
Channels
WhatsApp Business API
We manage it, or on your Meta / Twilio
WhatsApp Web (link a number by QR)
Instagram DMs
Facebook Messenger
SMS
Your Twilio, or your Android phone
Telegram
Email inbox (Gmail, Outlook, IMAP)
iMessage
LINE and Viber
TikTok
Website chat widget
WhatsApp click-to-chat button and short links
Custom channels via API
AI replies to Instagram and Facebook comments
Comment → DM automation
AI sales agent
Human-like replies
Typing pace, natural pauses, handling interruptions
Replies in the contact's language, any language
Knowledge base with website and document import
Build an agent from your site in one click
Agent optimization from real conversations
Image understanding
Voice-note understanding
Video understanding
Document understanding
Sends images, video, voice notes and PDFs
Books, reschedules and cancels appointments in chat
Automatic follow-ups when a lead goes cold
Live web search while it replies
Advanced mode
Bot hours, spam filter, AI on/off per contact
Optional notice that an AI is speaking
Test sandbox before going live
Inbox and team
Unified inbox across every channel
Assign chats, handoff alert, round-robin auto-assign
AI-suggested replies and one-click chat summary
Quick replies, drafts, voice notes, attachments, reactions
Pin, star, archive, filters, saved views, search
Bulk actions (assign, tag, archive, spam)
Tasks (kanban, table, calendar) created by you, the AI or the API
AI media library
Notes, tags and custom fields on the contact
Roles and permissions by area
Export conversations
Contacts and CRM
Contact database, one record across every channel
Contact tagging
CSV import, export whenever you want
Lists and segments
Sales pipeline: stages, kanban, weighted forecast
Stage changes triggered by tags
Do not disturb and per-contact exclusions
Find leads
Campaigns
Broadcasts to a list; the AI handles the replies
Broadcasts and agents
UnlimitedUnlimitedUnlimited
WhatsApp templates: create, submit for review, manage, send in bulk
Quiet hours in the contact's timezone
Safe send pacing and warm-up controls
Social media scheduler
Scheduling
Appointment booking with event types and shareable pages
Two-way Google Calendar sync
Booking questions, group slots, rooms and resources, recurrences
Confirmations, reminders and cancellations
Or point the AI at your Calendly / Cal.com link
Analytics
Dashboard: sent, read, replied, cost, funnel
Channel health, stats per number, activity heatmap
Top agents, top campaigns, contacts by country
Credit usage history
Daily summary of conversations and pipeline
SEO agent
Integrations and API
REST API (contacts, messages, agents, campaigns, appointments, analytics)
Webhooks with health monitoring
Custom functions: the agent calls your APIs in chat
MCP server: run the account from your AI assistant
Use your own AI key
BYOK can only be used with the PRO model
Facebook forms and click-to-WhatsApp attribution
GoHighLevel
Restaurant bookings (Formitable, Zenchef)
Your own Twilio
Platform email through your SMTP
Security and compliance
Two-factor authentication and Google sign-in
Roles, permissions and session control
GDPR export and self-serve DPA
Each integration's credentials encrypted

Included credits pay for the AI's work. A WhatsApp number is not in the plan: connect yours (Meta or Twilio), or hire one we provide and it is billed in credits. On a WhatsApp we run 100% for you, Meta fees come out of the balance. SMS runs on your Twilio account.

A risk-free start

Try it without betting the business.

Start free

Set it up, connect a channel and watch it handle real conversations before you pay.

Live in 15 minutes

No developers, no scripts: paste your site and the AI learns your offer, prices and tone.

You stay in control

Jump into any chat, correct the AI or turn it off per conversation. It's your inbox: the AI just works it.

Your data is yours

Export contacts and conversations whenever you want. No lock-in.

FAQ

Questions, answered.

WhatsApp (Business API and WhatsApp Web), Instagram DMs, Facebook Messenger, Telegram, iMessage, TikTok, website chat, email and SMS — all in one inbox.
Get started

Stop losing sales in your DMs.

Turn on your AI sales agent and let it qualify, book and close — 24/7, on every channel, in 15 minutes.

14-day trial Cancel anytime Ready in 15 min
PUINSY CHAT

The AI sales agent that books calls and closes sales on WhatsApp, Instagram, Messenger, web chat and SMS.

Company
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