PUINSY CHAT replies to every message in seconds, qualifies the lead, handles objections, books the call and follows up — on WhatsApp, Instagram, Messenger, web chat and SMS. 24 hours a day, in your brand's voice.
hi! saw the glow facial on insta 😍
do you have something for dull skin / clogged pores?
Hi! So glad you found us 💚 Yes — for dull skin and congested pores the Hydrafacial is the one clients love most
It cleanses, exfoliates and hydrates in one session, with no downtime. What's your name? And is this your first facial with us?
I'm Camila, and yes first time. I've never actually had a facial
Nice to meet you, Camila! First facials are the best — glow right away
Quick check: any active breakouts or sensitive skin we should know about? We'll adapt it for you
a bit of redness around the nose sometimes, nothing serious
Perfect — that's very manageable, the therapist will adjust the serums for that
how much is it? and how long does it take
The Hydrafacial is $120 and takes about 60 minutes
You can go about your day after — a soft glow, no peeling or redness
ok I love it. can I come this week?
Yes! This week I have Wednesday 11:00, Thursday 2:30 pm or Friday 4:00 pm
Which works best?
Thursday afternoon is perfect
Thursday 2:30 pm then 🎉 To hold it we ask for a $25 deposit, which comes off the treatment on the day
Here's the secure link: lumiereskin.example/book
done!
Perfect, deposit received and your spot is confirmed 💖
You're booked for the Hydrafacial, Thursday at 2:30 pm. I'll send a reminder the day before. Come with a clean face if you can — see you, Camila!

Paste your site or upload your FAQs. The AI learns your offer, prices and tone in minutes — no scripts.
Link WhatsApp, Instagram, Messenger, your website chat and SMS. Every conversation lands in one inbox.
It replies in seconds, qualifies every lead, answers questions, books the call and follows up so nothing slips.
Qualifies, handles objections and takes the conversation to a booking or a sale — not just FAQ answers.
Suggests times, confirms and puts the appointment on your calendar, all inside the chat.
Reads images, listens to voice notes and watches videos, so the customer can write however they like.
Brings every previous conversation back, so each reply feels personal and picks up where you left off.
Learns from every conversation and sharpens replies over time — on its own.
Writes, re-engages cold leads and follows up at scale; hot replies come back to the AI.
Hooks into your CRM, calendar and tools with webhooks and integrations.
Replies in your tone and in the customer's language, on every channel.
This is a real conversation: it qualifies the lead, answers questions, handles the objection, books the slot and confirms. Zero human intervention.
Hi I saw your coaching message. Still thinking about getting in shape
Hey! Great to hear from you 💪 What's the goal now — lose weight, gain strength, or get back into a routine?
Honestly a bit of everything haha. I want to lose like 15 pounds and this time actually stick with it
That's a totally reachable goal, and 'sticking with it' is exactly what the coaching is built for
Quick one: how many days a week can you actually train? And gym or home?
Maybe 3 days. Gym, I already have a membership
Perfect — 3 days at the gym is enough to see real results
The Lean-12 plan is built for this: a 3-day programme tailored to you, weekly check-ins and a coach in your pocket so you don't slack. Most people see steady progress in the first month
How much is it?
It's $89 a month, cancel whenever you want — no lock-in
Hmm that's a bit more than I wanted to spend right now
Totally fair. A few people start with the 3-payment plan — $33 a week for the first month, then it moves to $89/mo. Same programme, gentler at the start
And if in the first 14 days it isn't for you, we refund you. So there's almost no risk in trying
Ok that works. Let's do the 3-payment one
Great — let's get you in 🙌 Here's the secure signup: northsidestrength.example/lean12
Once you're in, your coach builds the first week's plan in under 24 hours
I'm enrolled
You're in! 🎉 Welcome to Northside. I already pinged your coach — tomorrow you'll get the first plan and the welcome-call invite
Proud of you for starting. Let's go get those 15 pounds 💪

Starter tests the chat. Pro books, opens the API and unlocks the full platform. Business adds volume, 100K context and your own key. Pay monthly, or yearly and cover 10 months.
14-day trial with 30 credits. Cancel whenever you want. Credits cover AI replies in MAX mode.
All three plans include every channel and unlimited contacts. The jump to Pro is scheduling, multimedia, comments and API. Business adds credits, 100K and your own AI key.
| Starter | Pro | Business | |
|---|---|---|---|
| Plan limits | |||
Monthly price | $39 | $99 | $250 |
Annual price Pay 10 months, get 12 | $390/year | $990/year | $2.500/year |
AI credits per month | 100 | 400 | 1.000 |
MAX replies covered, approx. | ~400 | ~1.600 | ~4.000 |
Extra credits | $0.25 each | $0.25 each | $0.20 each |
Team seats | Not included | 3 | 10 |
WhatsApp numbers Not in the plan: bring yours, or hire one we provide (credits) | Not included | Not included | Not included |
AI agents | Unlimited | Unlimited | Unlimited |
Contacts | Unlimited | Unlimited | Unlimited |
AI replies per conversation | 50 | Unlimited | Unlimited |
Agent context Size of the instructions and knowledge base | 20K | 75K | 100K |
Free trial | 14 days · 30 créditos | 14 days · 30 créditos | 14 days · 30 créditos |
| Channels | |||
WhatsApp Business API We manage it, or on your Meta / Twilio | |||
WhatsApp Web (link a number by QR) | |||
Instagram DMs | |||
Facebook Messenger | |||
SMS Your Twilio, or your Android phone | |||
Telegram | |||
Email inbox (Gmail, Outlook, IMAP) | |||
iMessage | |||
LINE and Viber | |||
TikTok | |||
Website chat widget | |||
WhatsApp click-to-chat button and short links | |||
Custom channels via API | |||
AI replies to Instagram and Facebook comments | |||
Comment → DM automation | |||
| AI sales agent | |||
Human-like replies Typing pace, natural pauses, handling interruptions | |||
Replies in the contact's language, any language | |||
Knowledge base with website and document import | |||
Build an agent from your site in one click | |||
Agent optimization from real conversations | |||
Image understanding | |||
Voice-note understanding | |||
Video understanding | |||
Document understanding | |||
Sends images, video, voice notes and PDFs | |||
Books, reschedules and cancels appointments in chat | |||
Automatic follow-ups when a lead goes cold | |||
Live web search while it replies | |||
Advanced mode | |||
Bot hours, spam filter, AI on/off per contact | |||
Optional notice that an AI is speaking | |||
Test sandbox before going live | |||
| Inbox and team | |||
Unified inbox across every channel | |||
Assign chats, handoff alert, round-robin auto-assign | |||
AI-suggested replies and one-click chat summary | |||
Quick replies, drafts, voice notes, attachments, reactions | |||
Pin, star, archive, filters, saved views, search | |||
Bulk actions (assign, tag, archive, spam) | |||
Tasks (kanban, table, calendar) created by you, the AI or the API | |||
AI media library | |||
Notes, tags and custom fields on the contact | |||
Roles and permissions by area | |||
Export conversations | |||
| Contacts and CRM | |||
Contact database, one record across every channel | |||
Contact tagging | |||
CSV import, export whenever you want | |||
Lists and segments | |||
Sales pipeline: stages, kanban, weighted forecast | |||
Stage changes triggered by tags | |||
Do not disturb and per-contact exclusions | |||
Find leads | |||
| Campaigns | |||
Broadcasts to a list; the AI handles the replies | |||
Broadcasts and agents | Unlimited | Unlimited | Unlimited |
WhatsApp templates: create, submit for review, manage, send in bulk | |||
Quiet hours in the contact's timezone | |||
Safe send pacing and warm-up controls | |||
Social media scheduler | |||
| Scheduling | |||
Appointment booking with event types and shareable pages | |||
Two-way Google Calendar sync | |||
Booking questions, group slots, rooms and resources, recurrences | |||
Confirmations, reminders and cancellations | |||
Or point the AI at your Calendly / Cal.com link | |||
| Analytics | |||
Dashboard: sent, read, replied, cost, funnel | |||
Channel health, stats per number, activity heatmap | |||
Top agents, top campaigns, contacts by country | |||
Credit usage history | |||
Daily summary of conversations and pipeline | |||
SEO agent | |||
| Integrations and API | |||
REST API (contacts, messages, agents, campaigns, appointments, analytics) | |||
Webhooks with health monitoring | |||
Custom functions: the agent calls your APIs in chat | |||
MCP server: run the account from your AI assistant | |||
Use your own AI key BYOK can only be used with the PRO model | |||
Facebook forms and click-to-WhatsApp attribution | |||
GoHighLevel | |||
Restaurant bookings (Formitable, Zenchef) | |||
Your own Twilio | |||
Platform email through your SMTP | |||
| Security and compliance | |||
Two-factor authentication and Google sign-in | |||
Roles, permissions and session control | |||
GDPR export and self-serve DPA | |||
Each integration's credentials encrypted | |||
Included credits pay for the AI's work. A WhatsApp number is not in the plan: connect yours (Meta or Twilio), or hire one we provide and it is billed in credits. On a WhatsApp we run 100% for you, Meta fees come out of the balance. SMS runs on your Twilio account.
Set it up, connect a channel and watch it handle real conversations before you pay.
No developers, no scripts: paste your site and the AI learns your offer, prices and tone.
Jump into any chat, correct the AI or turn it off per conversation. It's your inbox: the AI just works it.
Export contacts and conversations whenever you want. No lock-in.
Turn on your AI sales agent and let it qualify, book and close — 24/7, on every channel, in 15 minutes.